Compliance guidebook

The rules, with their sources

Every rule a lesson relies on is here, linked to the official page we read and the date we checked it. If we haven't read the source, it isn't here.

General information, not legal advice.

• ACCC · checked 2026-11-06Claims about your products, including images, must be accurate
• ACCC · checked 2026-11-06A sale price must be temporary, and a "was" price must be real
• ACCC · checked 2026-11-06One-sided cancellation terms can be unfair contract terms
• Ahpra · checked 2026-11-06Advertising higher-risk cosmetic procedures, including recall messages
• Ahpra · checked 2026-11-06No free or discounted cosmetic procedures for promotion, and a live consult for every injectable prescription
• Ahpra · checked 2026-11-06No testimonials about clinical aspects in health service advertising
• Ahpra · checked 2026-11-06Don't call a practitioner a "specialist" unless they hold specialist registration
• Google · checked 2026-11-06No incentives for Google reviews, and no asking only happy clients
• OAIC · checked 2026-11-06Don't put personal information into public AI tools
• OAIC · checked 2026-11-06Health information is sensitive information
• ACMA · checked 2026-11-06Reminders are usually fine; anything that promotes makes it a marketing message
• ACMA · checked 2026-11-06Marketing texts and emails need consent, your name and an unsubscribe
• TGA · checked 2026-11-06Prescription-only cosmetic injectables can't be advertised to the public